Family Resources & FAQs

At First Family Home Care, our primary goal is to offer an environment that feels just like home. Situated in a scenic split-level house located in the serene landscapes of Decatur, Georgia, our home boasts individual rooms for every resident, ensuring privacy and comfort. The house is thoughtfully designed with a dining area on one level and bedrooms on another.

Outdoors, we pride ourselves on a blossoming garden filled with vibrant greenery, ensuring our residents always have a tranquil space to relax and rejuvenate. Furthermore, personalization is at the heart of our ethos. Each room is customized based on the resident’s preferences, right from the color of the sheets to the firmness of the mattress, making sure every resident feels right at home.

While our rooms are fully furnished for convenience, we respect and understand the sentimental value attached to personal belongings. While we generally recommend that residents utilize the furnishings provided, exceptions can certainly be made for special pieces. Furthermore, residents are encouraged to bring personal items that comfortably fit within their rooms to make the space truly their own.

Our topmost priority is ensuring the happiness and well-being of our residents. To guarantee this, we have instituted a thorough intake process. This process not only assesses the compatibility of potential residents with our environment but also gauges their personal needs and preferences. Our commitment to personalized care begins right from this assessment phase. To begin this journey, we encourage you to reach out and initiate the conversation.

At First Family Home Care, the safety of our residents is paramount. We have equipped each resident with a panic button worn around the neck for immediate assistance. Additionally, our dedicated staff provides 24/7 supervision, ensuring swift response in any situation. To enhance security, we have cameras monitoring common areas within the facility and security cameras guarding the exterior. This multi-tiered approach ensures our residents always feel safe and protected.

Yes, our residents’ health and well-being are in trusted hands. We have certified medical assistants and certified nursing assistants present on-site, who are trained and skilled to ensure optimal care. Their vigilant oversight ensures every resident receives the care and attention they need, day or night.

At First Family Home Care, we believe in empowering our residents with choices. We offer two options for medication management. Residents may opt to have our trained staff oversee their medication, ensuring they are administered safely and on time. Alternatively, residents who prefer a sense of independence can store their medication in a secure, locked box in their room. This flexibility allows residents to choose the level of assistance they’re comfortable with, under the watchful guidance of our caring staff.

Life at First Family Home Care is about maintaining a vibrant and fulfilling lifestyle. Our activities program is dynamic, offering multiple outings each week, including painting classes, volunteer opportunities, and other community engagement projects. We understand that enjoyment is subjective, so during our initial assessment, we tailor our activity schedule to include your hobbies and interests. Whether it’s a love for gardening or a passion for crafts, we incorporate it into our home’s monthly calendar because here, your preferences shape our program.

Family is at the core of First Family Home Care’s values, and as such, we have an open-door policy for family members. While a heads-up is appreciated, we understand the spontaneous need to see loved ones. Therefore, there are no restrictive visiting hours. We want you to feel as welcome as your family member does in our home.

Transparency is the cornerstone of trust at First Family Home Care. The cost of living in our home is comprehensive and all-inclusive. There are no hidden fees, and we provide a detailed breakdown of expenses. Everything from meals, transportation, activities, toiletries, to internet service is covered in the all-inclusive price. This open-book approach ensures you understand exactly where your investment goes and assures you of the value and quality of our care.

Currently, First Family Home Care does not offer financial assistance or accept insurance plans. However, we are committed to delivering exceptional value and can provide guidance or suggest resources that may help with financial planning for the cost of care.

At First Family Home Care, dining is a personal affair. We collaborate with nutritionists to offer meals that are not only nutritious but also cater to the personal tastes and dietary needs of our residents. Menus are crafted monthly with direct input from residents, ensuring each person looks forward to their meals. We believe in the joy of eating and make every effort to turn each dining experience into a highlight of the day.

Transitioning to a new home is a significant change, and we aim to make it as smooth as possible. Our comprehensive concierge service takes care of all aspects of the move at no additional cost. Whether you’re moving from nearby or from afar, we manage every detail, ensuring the shift to First Family Home Care is seamless and stress-free for both residents and their families.

Our staffing model ensures that at any given time, there is at least one staff member and a live-in house manager for every five residents. This ratio is maintained around the clock, including nights and weekends, to guarantee attentive care, quick response times, and a personal touch in our services.

While we understand the deep bond between pets and their owners, First Family Home Care currently does not accommodate pets within the facility. This policy is in place to ensure the safety and comfort of all our residents, considering potential allergies and the diverse needs of the community living in our care. However, we are committed to exploring this aspect in the future and finding ways to integrate the joy that pets bring into our residents’ lives in a manner that respects the well-being of the entire home.

The safety of our residents is our utmost priority. First Family Home Care has comprehensive emergency and natural disaster plans that are regularly reviewed and practiced. Our staff is trained to respond swiftly and effectively in various emergency scenarios. Regular drills are conducted to ensure preparedness, and we maintain clear communication with local authorities to stay updated on best practices. Residents and their families can rest assured that safety protocols are in place to handle unexpected events with diligence and care.

Cleanliness and comfort are key to the homely atmosphere at First Family Home Care. Living spaces receive daily upkeep to ensure a clean and tidy environment, with professional cleaning services scheduled weekly. Personal laundry is done on a designated day for each resident, and our staff is always on hand to address any additional maintenance needs promptly. Our goal is to provide a pristine living space that residents can be proud to call home.

At First Family Home Care, we eliminate the worry about transportation. We provide vehicles and drivers for all scheduled outings and medical appointments, ensuring residents have access to their engagements safely and punctually. This service is included in the cost of living at our facility, offering convenience and peace of mind for both residents and their families.

Open and honest communication is vital in fostering a community of care. We encourage feedback from our residents as it helps us to continually improve our services. The owner maintains an open line for calls and texts, ensuring accessibility for any concerns or suggestions. Moreover, we conduct monthly meetings to gather feedback, ensuring that each voice is heard and considered. This commitment to responsiveness helps maintain a nurturing and responsive community atmosphere.

First Family Home Care is not just a facility; it’s a philosophy. This home embodies the personal passion of our owner, extending beyond mere care to create an environment where residents truly thrive. Our staff are chosen for their shared values and dedication to enriching the lives of those we serve. The loving culture, bespoke care, and commitment to joy make our facility more than a care home—it’s a place where the golden years are celebrated with the dignity they deserve.